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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

OLUWATOBI ADETUNJI A.

  • Role: Information Technology
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Great tool for on-the-go survey

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

It easy to use, Deploy. There is not need for having any prior Knowledge before you can use it.

What is your favorite aspect of this product?

Every of the aspect is interesting to use. I do not have a favorite

What do you dislike most about this product?

I have no dislike at the moment.

What recommendations would you give to someone considering this product?

This is a great tool from google and can be used at almost no cost.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Dennis N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Great Product!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Ease to create forms, the drag and drop options

What is your favorite aspect of this product?

Reports generated on excel formats

What do you dislike most about this product?

I dislike none

What recommendations would you give to someone considering this product?

Its a great product and budget friendly

Pros

  • Caring
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

Gabriel A.

  • Role: Human Resources
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

The characteristics are incredible

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Something that definitely differentiates Google Forms from other platforms or applications to make forms is the quality of these forms. You can make incredible, personalized, and very fast forms.

What is your favorite aspect of this product?

What I like the most about the application is the possibility of personalizing the formats they handle. They have different colors, templates or I can even create my own design from scratch, something that definitely helps a lot to make each form designed according to its theme.

What do you dislike most about this product?

Something that I have been able to notice is that sometimes the platform has certain errors and responses from the participants of the form are lost, which creates uncomfortable situations. But leaving that aside, I emphasize that it only happens sometimes, the application works very very well.

What recommendations would you give to someone considering this product?

I recommend that you be as clear as possible when writing the questions that will make up your form. It is important to have a clear and concise language, so that the information arrives correctly, and the platform can be used in the most efficient way possible.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Most Popular Google Forms Comparisons

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