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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Harjeet K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Cost effective and easy to use and share

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms are updates, optimized and works in integration with every google productm. That is the essence of google forms

What is your favorite aspect of this product?

Google forms are too convenient to use. Easy to integrate and very easy to use and share with the team and clients.

What do you dislike most about this product?

Nothing as such. It is a highly optimized software

What recommendations would you give to someone considering this product?

Opt for google former as it is easy to use, easy to implement and works great with other google softwares as well

Pros

  • Trustworthy
  • Helps Innovate
  • Efficient Service
  • Inspires Innovation

Omar S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2022

Intuitive and versatile

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

Although it's simpler and arguably less feature-rich than some similar products like Survey Monkey, Google Forms is extremely easy to pick up and use. Also the ability to set up custom functions and triggers makes for quite a powerful solution if you're willing to learn Google Script.

What is your favorite aspect of this product?

Definitely the ability to write custom functions and set up triggers.

What do you dislike most about this product?

It's simplicity sometimes works against it in that it could do with more customisability of the various survey templates. You can't always do *exactly* what you want but you can normally get pretty close, so it's difficult to complain.

What recommendations would you give to someone considering this product?

It's slick, easy to learn to use and potentially very powerful through the use of triggers and Google Script if you've got the know-how.

Pros

  • Includes Product Enhancements
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Serena S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Fun and easy to use! Huge time saver!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I love the drag and drop options of GF. I feel like it stands in its own lane.

What is your favorite aspect of this product?

I really like how you can segment the sections so it makes the user experience flow nicely. It looks really cool too when you add images.

What do you dislike most about this product?

Sometimes it can get a little confusing, but honestly there isn't much to dislike about it.

What recommendations would you give to someone considering this product?

I would keep innovating so it integrates with payment systems. Font options would help too!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Forms Comparisons

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