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Google Forms Logo Award Winner Product Badge
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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Sukanya S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

easy to use but not very optimized for use in cell

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

reliability

What is your favorite aspect of this product?

resubmission/edit is allowed

What do you dislike most about this product?

cannot use offline without internet

What recommendations would you give to someone considering this product?

optimize it for adding data forms like pictures and other metadata

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Alam K.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Google Form review.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to use it and simple to create a Eform that save us time and money both.

What is your favorite aspect of this product?

I like the easiness of creating different types of Eform for our client and customer to take feedbacks about products and services that we offer to them.

What do you dislike most about this product?

Don't dislike it very beneficial and easy to use web application it is.

What recommendations would you give to someone considering this product?

Yes, easy cost friendly that will save your time and money.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Britt W.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Ok if you're on a budget

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

It's free is probably the biggest differentiator. While it's free, it doesn't have the functionality and features of other platforms.

What is your favorite aspect of this product?

It's free and everyone can collaborate on it in real-time.

What do you dislike most about this product?

Lack of features and functionality that other products have.

What recommendations would you give to someone considering this product?

More functionality, better ability to brand the survey.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

Most Popular Google Forms Comparisons

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