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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Sadaharu K.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Easily create customizable forms for your business

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

In an era when collaborative tools are becoming increasingly important, Google Form allows us to create web forms without programming knowledge and quickly access the results by using our Google account and its simple and intuitive interface, from which we can create a form from scratch with a few simple steps, and the assistant is easy to use. Once established, we will be able to distribute through email or copy and paste the URL into forms, websites, or social media networks.

What is your favorite aspect of this product?

Short answers, paragraphs, multiple-choice, checkboxes, unplayable, a grid with numerous possibilities, and other sorts of questions may be included in a Google Form. You may also substitute a photo or video for a question. The present design of the forms or surveys allows you to gather and confirm the email addresses that will get the form, allowing you to verify the accuracy of the information and discover who has still to reply.

What do you dislike most about this product?

The form's design is very limited in terms of customization; changing the design and making it more flexible requires more knowledge and talents.

What recommendations would you give to someone considering this product?

Google Forms may help you contact your customers more quickly, or it can help you get information from employees more simply and control the data, and it will allow you to watch and assess the work of each member and the team as a whole. We may utilize data validation to have our employees fill out a form in the labor industry. We may design a quick test or survey, then validate and tabulate the responses they provide. To summarize, there are various ways to use Google Forms, and in addition to creating forms, we may assess and tabulate the replies we get.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

great product at a low cost

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Taking into account that this product is part of a suite rich in variety and at the same time powerful as an office tool, I can say that Google Forms integrates perfectly with tools such as Google Sheets, Docs, Slides, this greatly facilitates the work at the level of collection, analysis and modelling of such information; the best of all is that it focuses on cooperative work. In addition, no experience in the use of the application is required to make use of it.

What is your favorite aspect of this product?

Undoubtedly the ease of use is one of the key points of Google Forms, the export of data is executed in a few minutes and allows the consolidation of data and its subsequent analysis and graphing with different tools, it is also compatible with Microsoft Excel which does not limit users to make use of a specific tool.

What do you dislike most about this product?

The only weakness that I perceive so far is the aesthetic part, Google Forms lacks variety in the customization of surveys, although we have made feedback to customer service or specialized technical staff still needs to improve the templates, fonts to make this the best tool of its kind.

What recommendations would you give to someone considering this product?

There are more strengths than weaknesses of this application, with proper use it can offer many benefits that will be reflected in the operational results. Within the range of similar cloud-based applications, Google Forms is one of the most powerful and efficient available.

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

ASHISH T.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Data collection is easy now

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Free to use, with Google Forms You can also easily collaborate with others on surveys, get results, and share them.

What is your favorite aspect of this product?

Most of the survey functions, such as the required questions, the rejection and the selection of a variety of questions, are very easy to integrate, so that we can have a fully functional survey in no time.

What do you dislike most about this product?

No issues as of now.

What recommendations would you give to someone considering this product?

One should go if needs to collect data.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

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