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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Manuel C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Affordable and suitable for all environments.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

+Any person with average knowledge can start using google forms. +Preview surveys before sending them out. +Form links are flexible, either post it on your website, send it via email or social networks, etc. +Available for any device +No impact on the user's wallet

What is your favorite aspect of this product?

I can survey consumers and customers in a very practical and friendly way because it is easy for people to fill out the forms and they can do it from their cell phones. It is an easy and free way to collect information in a more specific way, since I only need a few minutes to create a form with this software. Another aspect I love is that I only needed my Google account to use this tool. +I can customize the designs with color palettes, backgrounds and images. +I can drag and drop elements, the interface is intuitive. +It facilitates the analysis of the collected data, integrating with Google Sheets.

What do you dislike most about this product?

It is a bit limited relatively in terms of document format capabilities, however, from my point of view it is still a competent tool and one of the most attractive for forms and surveys, as it is affordable for all audiences and recognized worldwide.

What recommendations would you give to someone considering this product?

It is a tool that you can get a lot out of if you are creative. It is flexible, affordable and easy to use. Making forms is something that can help you in many areas of work, student and personal, is suitable for studies, analysis, satisfaction surveys or requests, registration, and Google forms makes it easy task with the functions it has, I simply recommend it to be helpful in any field.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

ADITYA P.

  • Role: Vendor Management
  • Industry: Construction
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jun 2021

Google forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

We can logging and use in anywhere just with using Gmail account.

What is your favorite aspect of this product?

we can generate a link and use multiple way like survey.

What do you dislike most about this product?

I have not found any thing.

What recommendations would you give to someone considering this product?

Yes sure I will do recommend to my friends.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sabine M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

An effective and easy way to create surveys.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is functional for all kinds of scenarios. Options for structuring your questions, such as multiple, open-ended, drop-down, etc. If at the moment the user does not have much time to create a survey or form, Google Forms is ideal because it is easy to use, you can quickly choose and structure a survey that suits your needs. Maximum customization. Allows linking with other Google applications, taking all possible advantages of this tool. Images, videos, links, everything is possible when creating the perfect form, it allows you to attach and create everything you need.

What is your favorite aspect of this product?

It is an intuitive tool that allows you to create surveys and collect information in a practical way and above all very fast, best of all is that it is affordable and anyone can use it, it is ideal for the workplace, education, social, among other environments where it allows you to be creative and effective. The forms allow me to conduct research of a specific interest, and in my job role has been very timely, it allows me to reach customers and groups, manage registrations, prepare quick surveys and then allows me to easily analyze response statistics.

What do you dislike most about this product?

Regarding its performance I have nothing to be dissatisfied about, but regarding integrations it can offer more, however I am asking too much since Google Forms is made for everyone and access to this tool is free.

What recommendations would you give to someone considering this product?

I recommend this wonderful Google tool that is available to everyone and with proper management can be very helpful in your work or any field, it may seem a simple software but the truth is that it is a fairly fast and safe way to collect information, survey, enlist assistance in projects and everything you can think of to easily reach people.

Pros

  • Enables Productivity
  • Trustworthy
  • Client's Interest First
  • Reliable

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