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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Gökhan C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

convenient, but not the best

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

You can easily share and track results over other google products.

What is your favorite aspect of this product?

it is really easy for the end user to complete and also to create.

What do you dislike most about this product?

There aren't a lot of features if you're looking for fancy and logical steps. forms isn't for you.

What recommendations would you give to someone considering this product?

If you dont needs surveys too often or complicated ones, you can go with Google forms

Pros

  • Efficient Service
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Security Frustrates

Armando G.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

"Easy to create surveys".

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Its great variety in the types of questions, its multiple choice and text answers, its sharing functions since the surveys can be sent via email or other platforms, as well as the option of inserting images and videos, its accessibility, its ease of use, these and other aspects make google form stand out among other alternatives.

What is your favorite aspect of this product?

I really like its ease of use and administration, in addition to the fact that the creation of surveys and forms is really simple, the results obtained are automatically exported to a spreadsheet allowing us an easy collection and analysis of information from respondents, its various response format options, its wide variety of options to meet all our operational needs.

What do you dislike most about this product?

What I dislike the most is the limitation in the customization functions for the design of the forms, I think it falls short in this aspect and also that we can not use it for advanced data manipulation.

What recommendations would you give to someone considering this product?

It is a very good alternative for the creation of forms and surveys, it is perfect for when we want to capture data quickly and easily, it is easy to use and does not require advanced knowledge, there really is no scenario in which it will not do exactly what we want, it is for such reason that it will be a very good decision to implement it in your organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Great data collection

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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