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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Rinda P.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Easy to use. User Friendly. Thumbs Up.

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

Ease of use. Ability to link with other Google products.

What is your favorite aspect of this product?

The ease of use and ability to understand how to use the product

What do you dislike most about this product?

We really don't have any dislikes with this product.

What recommendations would you give to someone considering this product?

Do your research, also it would be wise if you already utilize other Google products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Carol R.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2020

Cost effective and easy to use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Ease of use

What is your favorite aspect of this product?

Cost and functionality

What do you dislike most about this product?

Lack of customer support

What recommendations would you give to someone considering this product?

Be able to troubleshoot on your own

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Altruistic

Pam S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2020

Easy to use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Unsure probably better

What is your favorite aspect of this product?

Easy to navigate

What do you dislike most about this product?

No issues at all

What recommendations would you give to someone considering this product?

Give it a shot

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Google Forms Comparisons

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