What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Workflow Automation
Drag and Drop Design
Security
Field Configuration and Customization
Version Management
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
James H.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2020
Wonderful standards and support. Top notch product
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Industry leader
What is your favorite aspect of this product?
Availability and ease
What do you dislike most about this product?
Lack of transparency
What recommendations would you give to someone considering this product?
Study priduct very carefully
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Friendly Negotiation
- Less Caring
- Vendor's Interest First
Peter B.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2020
amazingly easy to use and implement
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Support is by far tops in the industry. They really stand behind their product and provide top notch customer service.
What is your favorite aspect of this product?
How innovative it is and how intuitive it is.
What do you dislike most about this product?
nothing so far! Truly been amazing!
What recommendations would you give to someone considering this product?
You can do your research like I did but I am telling you don't waste your time. This is the best in the industry.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dustin N.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Mar 2020
Very easy to use and implement into your team
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It’s ease of use and the implementation into other platforms
What is your favorite aspect of this product?
The integration into other platforms we use
What do you dislike most about this product?
The costs, it’s good to use but you pay a lot
What recommendations would you give to someone considering this product?
Beta test it first before you decide to sign a contract
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service