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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Wasiullah W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Amazing Survey Tool

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms easily integrates with other Google tools such as Google Sheets, Google Drive and Google Docs thus differentiating it from other similar products.

What is your favorite aspect of this product?

My favorite aspect of this product is the automatic grading feature which can automatically grade responses when used for quizzes.

What do you dislike most about this product?

I don't dislike anything about this product as it is an amazing software.

What recommendations would you give to someone considering this product?

I would highly recommend it to other people to use it for online surveys and questionnaires

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Jestine P.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Simple, Effective but Limited

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Part of the widely used Google ecosystem and has intuitive design

What is your favorite aspect of this product?

Being able to automatically populate a spreadsheet with form responses is incredibly time-saving and efficient.

What do you dislike most about this product?

Lack of advanced features like branching logic and piping can limit its usefulness

What recommendations would you give to someone considering this product?

While it's great for basic forms, it lacks advanced features like complex branching and design customization.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Helps Innovate
  • Reliable

Shubham S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Efficient and Best Online Survey Platform!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Excellent platform for creating customizable surveys, quizzes and any other kind of form to collect data and responses efficiently. Very well integrated within the google ecosystem making collaboration and sharing collected data super easy. Capability to include large number of questions in surveys is excellent. Exporting and saving responses to a spreadsheet is a great feature

What is your favorite aspect of this product?

Interface is super easy to understand. Since it can be easily integrated with google sheet, Capability to analyze collected data and responses is excellent.

What do you dislike most about this product?

Outdated interface and very basic design capability. Google forms need to work upon introducing better customization options and themes. Advanced analytical capabilities required.

What recommendations would you give to someone considering this product?

Overall, A great platform for conducting quick online survey and polls as well as collecting insightful data truly helping organizations drive better decisions and outcomes. Must have for organizations as well as for personal use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Forms Comparisons

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