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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Ricardo F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

The best to make surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's really easy to use, anyone can use it and generate info with it

What is your favorite aspect of this product?

Capabilities and ease of use

What do you dislike most about this product?

Sometimes the surveys might look boring

What recommendations would you give to someone considering this product?

It's really good, should consider it very strongly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shubham S.

  • Role: C-Level
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Simple, amazing and useful

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Its free for unlimited users

What is your favorite aspect of this product?

Its simple to impliment

What do you dislike most about this product?

there must be some more features

What recommendations would you give to someone considering this product?

Add image Carousel feature

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Anna A.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to Use and Integrated with Google Workspace

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is an easy to use solution that is already fully integrated and included in Google Workspace for businesses. It contains most highly needed features for surveys and forms and is now more customizable through extensions and add-ons with third party integrations.

What is your favorite aspect of this product?

It's direct integration as part of the Google Workspace Suite.

What do you dislike most about this product?

It doesn't do a great job of data visualization and navigation some of the settings isn't super clear.

What recommendations would you give to someone considering this product?

If you already use Google Workspace and need a simple and easy to use form and survey tool, you've already got it!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular Google Forms Comparisons

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