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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Olga W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Questions to Insights: The Power of Google forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

While other survey tools might overwhelm with features, Google Forms keeps it straightforward, making it easy for anyone familiar with the Google ecosystem to jump in and create surveys.

What is your favorite aspect of this product?

Its collaboration prowess. It's like having a virtual survey creation workshop.

What do you dislike most about this product?

The limited customization options for the design of forms. While functionality is paramount, having more flexibility in form aesthetics would be a welcome addition

What recommendations would you give to someone considering this product?

First, assess your survey complexity. Google Forms is fantastic for straightforward surveys and data collection. However, for more intricate survey structures or advanced logic, it's essential to evaluate its suitability

Pros

  • Continually Improving Product
  • Caring
  • Helps Innovate
  • Enables Productivity

Sharday F.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Simply a Collective Genius

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms, the unsung hero of data collection, sets itself apart with its simplicity and seamless integration with the Google ecosystem. No one really talks about this.

What is your favorite aspect of this product?

The collaboration magic in Google Forms is my absolute favorite. Multiple team members can work on a form simultaneously, as if passing around a virtual clipboard during a brainstorming session.

What do you dislike most about this product?

Adding more customization options for the look and feel of the forms could elevate the user experience

What recommendations would you give to someone considering this product?

Dive in headfirst and leverage its simplicity. However, be mindful of the form’s structure as it grows; a bit of organization goes a long way in the world of data collection.

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Saves Time
  • Respectful

Shelby G.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Google Forms Review

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

It is quite an off the shelf piece of software with not much varying features - but the Google package is of good quality.

What is your favorite aspect of this product?

I have used Google forms for many years now. I needed a quick and easy way to work on collaborative forms with personnel based around the country. Google forms is perfect for this. You can access from anywhere and share this with your contacts to invite them to collaborate. I have been able to keep live forms This has worked really well. I am able to download easily and quickly. The autosave feature is really good to avoid you or your team forgetting to save this. I am able to issue forms to clients and suppliers for completion. I have managed to build current forms for completion to save time and make efficiencies across the business.

What do you dislike most about this product?

Sometimes if you had a poor connection it would not auto save leading to a loss of data.

What recommendations would you give to someone considering this product?

Move current manual forms into Google Forms for time saving process improvements

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Saves Time

Most Popular Google Forms Comparisons

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