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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Winnie J.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Good forms

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google form integrate with spreadsheet

What is your favorite aspect of this product?

I use Google form to build registration and payment forms easily

What recommendations would you give to someone considering this product?

Google form is good because information is saved on google cloud

Pros

  • Helps Innovate
  • Efficient Service
  • Acts with Integrity
  • Generous Negotitation

Danny L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Overall great product

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

I don't know of any similar products, which makes it different in itself!

What is your favorite aspect of this product?

The data that can be received through form collections

What do you dislike most about this product?

Some aspects could be easier to use

What recommendations would you give to someone considering this product?

Make the most of it

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Teena T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

As a UX designer, I find Google Forms to stand out due to its smooth integration with the wider Google Workspace. This ensures a consistent user experience that's already familiar to many. The simplicity in creating forms with a drag-and-drop interface is a big plus, making it accessible for designers and non-designers alike. The real-time collaboration features also make it easy for our team to work together efficiently on form designs.

What is your favorite aspect of this product?

I think another key aspect of Google Forms, particularly valuable for UX designers, is its effectiveness in collecting data for UX research. The ability to easily create surveys and gather user feedback through a simple and intuitive interface contributes significantly to the research phase. The seamless integration with other Google Workspace tools ensures a smooth flow of data, making the research process more streamlined and collaborative. This capability enhances the overall user experience design workflow, making Google Forms a versatile tool for both design and research needs.

What do you dislike most about this product?

I believe one drawback of Google Forms is that, despite its simplicity, it may lack some of the advanced features that UX designers might need for intricate survey designs. Additionally, the customization options for the form's appearance are somewhat limited. These limitations could be a consideration for more complex UX research projects or when a highly customized visual design is crucial.

What recommendations would you give to someone considering this product?

If you're considering Google Forms, my advice is to start with simple surveys, as it's user-friendly. Take advantage of its seamless integration with Google Workspace for efficient collaboration. It's ideal for standard surveys but may lack advanced features for more complex needs. The real-time collaboration feature is excellent for teamwork, and don't forget to experiment with embedding forms into websites for enhanced user engagement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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