Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Kyle G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Simplicity and integration with Google Forms

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

Simplicity of use is, in my opinion, the most notable aspect of Google Forms. Users of all levels will appreciate the intuitive design and short learning curve. All documents belonging to the forms are correctly organized thanks to the interface with Google Drive, which improves the efficiency of the overall workflow.

What do you dislike most about this product?

If you need to collect simple information, Google Forms is great, but if you need something more advanced, you may need to look elsewhere. Users looking for extensive customization options might be disappointed with the platform's offerings.

What recommendations would you give to someone considering this product?

Users already familiar with Google Workspace will find Google Forms an easy and efficient option. If your data collection needs are simple and you value easy interaction with other Google products, this tool will definitely improve your workflow.

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Transparent
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2024

The best surveys with Google Forms

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Aaron L. S.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Free and easy to use

What is your favorite aspect of this product?

Free and easy to use

What do you dislike most about this product?

hard to code when skipping questions

What recommendations would you give to someone considering this product?

make it easier to skip questions if criteria is met

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Google Forms Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019