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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Georgina D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Our primary internal survey tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy integration with other Google Apps, straightforward UI

What is your favorite aspect of this product?

Intuitive interface, drag and drop form building

What do you dislike most about this product?

Nothing in particular

What recommendations would you give to someone considering this product?

Whether you want to do internal happiness surveys, or external surveys & data collection, this is the best choice

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Apurva S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Software That I Recommend

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It can be accessed from both web and app while creating it is very easy.

What is your favorite aspect of this product?

Checking the responses immediately after a person fill the form will show the data.

What do you dislike most about this product?

Customization part for those who filled the form.

What recommendations would you give to someone considering this product?

Use it simply, easily and share the responses

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Aryan S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

One Stop Solution For All types of Form Needs

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out for its versatility, allowing easy customization and distribution of forms for various purposes. Its seamless integration with other Google Suite products enhances privacy and efficiency. While it excels for quick data collection, it may lack advanced features for more in-depth surveys.

What is your favorite aspect of this product?

The standout aspect of Google Forms is its immediate gauge on event interest and swift feedback collection. The customization options empower us to tailor forms for unique topics, ensuring relevance and engagement. The user-friendly interface and privacy features contribute to its widespread use across departments.

What do you dislike most about this product?

Google Forms could benefit from additional font options for enhanced accessibility. Improved graphical insights within Google, and a feature indicating the time respondents took to fill out forms, would enhance the user experience further.

What recommendations would you give to someone considering this product?

For streamlined data collection, Google Forms is an excellent choice. It excels in quick surveys and event RSVPs but may not suit longer or in-depth surveys. Consider it if your organization already uses Google products; however, explore alternatives if you require highly customized forms for specific marketing needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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