Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

akanksha n.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great features which saves time

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

One of Google Forms unique features is its smooth integration into the Google Workspace , It stands out from other form building tools .

What is your favorite aspect of this product?

My favorite option is providing reports and analytics to the admin and the real-time analytics and simple sharing features like a link that creates a great user experience.

What do you dislike most about this product?

Its limited design customization options are one of its drawbacks as it makes users with a comparatively basic form appearance.

What recommendations would you give to someone considering this product?

In order to make productive teamwork, I advise anyone thinking about using Google Sheets to know its collaborative features, which include real time editing and real time analytics

Pros

  • Reliable
  • Saves Time
  • Helps Innovate
  • Performance Enhancing

Daniel C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Features for both polls and surveys are excellent

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I have only used and will only use Google forms. It's the best

What is your favorite aspect of this product?

Forms and esurveys for receiving marketing information from customers or feedback from employees in my company

What do you dislike most about this product?

Nothing, it's great!

What recommendations would you give to someone considering this product?

Review review review, because once you publish it with errors, it's tricky to fix the mistake without needing to remake the poll/survey and send again

Cons

  • Less Respectful
  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Easy to use and customize

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Helps Innovate

Most Popular Google Forms Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019