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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Ayush K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Amazing tool for meeting

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet has more secure environment than other similar products.

What is your favorite aspect of this product?

Using Google meet we can connect with our team mates and can share the screen and debug the issue.

What do you dislike most about this product?

There is nothing which I don't like. All good!

What recommendations would you give to someone considering this product?

If you are considering this product then you can go ahead.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pragya J.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Equally relevant meeting tool

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

It's cost effectiveness and support resolution time.

What is your favorite aspect of this product?

The resolution time is really good and constant support is provided.

What do you dislike most about this product?

The meeting time and screen sharing. Screen sharing is really slow and if you set time limit for a meeting, meeting will end post that time and will not be extended.

What recommendations would you give to someone considering this product?

Alternatives are much better in this cost, so other's can compare and make decision accordingly.

Pros

  • Continually Improving Product
  • Client Friendly Policies
  • Fair
  • Helps Innovate

Cons

  • Commodity Features

Anshuman T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Satisfied, Ease of Use & Highly Recommended!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The first and foremost is that is easy to use, quite popular and there is no need for any external training, means it can be deployed without any knowledge. Also, the features and functionalities it offers is somehow sufficient.

What is your favorite aspect of this product?

People are familiar with the product & it is easy to use.

What do you dislike most about this product?

There are few features which are disabled for the mobile app users, and lit It lacks in integrations with third-party, whiteboard and breakout rooms.

What recommendations would you give to someone considering this product?

If you wanted an basic, ready to use, popular and easy platform go for it. People working in Google workspace is likely to like this as there is no need to learn how to use it.

Pros

  • Trustworthy
  • Respectful
  • Client Friendly Policies
  • Continually Improving Product

Cons

  • Commodity Features
  • Less Efficient Service
  • Under Delivered

Most Popular Google Meet Comparisons

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