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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Vivek S.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Ease of access, Good user interface, Fantabulous.

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Keyboard mouse control, sreen share is the good features which I like the most. Most important is its simple and usefull impressive user interface which won't let you bore.

What is your favorite aspect of this product?

Connection bridge between you and your clients will be on one click far. You won't seem to far from their contacts easily switch from voice to video call and share your screen whenever needed.

What recommendations would you give to someone considering this product?

Go ahead for this product, good thing but expectations not to be too big, it's a average product.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Slower Product Innovation
  • Less Respectful

Srujana K.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Best connecting platform for professional meetings

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Interface of Google Meet is different from other similar products.

What is your favorite aspect of this product?

Security, Privacy, Connectivity, Interface.

What do you dislike most about this product?

Sometimes it gives glitches while connecting.

What recommendations would you give to someone considering this product?

I highly recommend this product to all the business platforms for having better experience with clients.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Saachi D.

  • Role: Human Resources
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use, amazing product!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

What I’ve noticed with other products is that it’s a little difficult to adjust to other softwares if we compare it with Google meet. Google meet has a very familiar and easy to use interface which enables even a beginner to navigate its features easily.

What is your favorite aspect of this product?

The number of features easily available like host controls, availability of multiple backgrounds and how it is already integrated with google calendars- makes my life super easy.

What do you dislike most about this product?

The only downside I’ve noticed till date is that the software lags a bit while screen sharing, which I think is manageable if you switch off the camera.

What recommendations would you give to someone considering this product?

If the software solves your business purpose, just get it without thinking out other competitors- it’s that great!

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Most Popular Google Meet Comparisons

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