Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

SAMSON N.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Tremendous and Agile Cloud Departmental Meetings

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Available across all internet devices. Ease of joining or leaving ongoing meeting. Quality customer support. Online file sharing. Popups notifications on upcoming events and meetings.

What is your favorite aspect of this product?

Suit both personal and professional communication. Unlimited screen sharing and recording.

What do you dislike most about this product?

Nothing to say.

What recommendations would you give to someone considering this product?

May you all embrace it ASAP.

Pros

  • Helps Innovate
  • Respectful
  • Fair
  • Client's Interest First

ayona p.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Connecting the virtual world, efficiently!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet stands out for its quality of video, audio as well as wide range of options like in call chats, options to create rooms, create polls, adding reactions to engage among users, adding filters or backgrounds,etc

What is your favorite aspect of this product?

My favourite aspect is the various features added on to create engagement among users like in call chats, raise hand, create polls, custom reactions, custom filters and backgrounds which makes the calls more interesting and keeps the users engaged in the virtual world.

What do you dislike most about this product?

Breaking out room feature should be available for customisation so that the rooms could be created as per needed.The in call chats disappears in case the connection is lost and user rejoins which could cause issues.

What recommendations would you give to someone considering this product?

I would gladly recommend anyone in search of new tool to connect to go ahead with Google meet as Meet made the virtual world go constantly when everything was stuck in the real world. It is very cost effective as well as quality tool in the market.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Meet M.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Excellent Product for every Industry

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Being the part of Google first thing pops in mind is reliable, trustworthy and efficient

What is your favorite aspect of this product?

Its user friendly interface

What do you dislike most about this product?

i cant think of single thing that is wrong with product and i use it on daily basis

What recommendations would you give to someone considering this product?

Use it once and i am sure you will be hooked for very long time if not forever

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019