What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Ease of Customization
Google Meet Reviews
Nikhil C.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Easy to use, best product out there!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet comes with the suite of Google Services, one will not have to purchase this separately. Additionally, they get other Google apps as well to use.
What is your favorite aspect of this product?
Creating a breakout room. Reacting with emojis during the live meets!
What do you dislike most about this product?
It lacks AI capabilities, adding those would be highly beneficial.
What recommendations would you give to someone considering this product?
They can take it as most of the crowd is on Google suite of services.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bharat L.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Amazing video conferencing service by Google
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Its scalability, quality of call and security is top notch that differentiates it from other products
What is your favorite aspect of this product?
My favourite aspect is the hassle free entry and inviting of the user to the call.
What do you dislike most about this product?
It usually takes more internet bandwidth for seamless call
What recommendations would you give to someone considering this product?
I would definitely recommend this product as it is the best product by google
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Javier S.
- Role: Operations
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Apr 2024
A Cost-Conscious Solution with Limitations
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Integration with G Suite: Google Meet is tightly integrated with G Suite, which includes Gmail, Google Calendar, Google Drive, and other productivity tools. This integration allows for seamless scheduling and joining of meetings directly from these applications. Security: Google Meet offers strong security features, such as encryption in transit and at rest, to ensure the privacy of meetings. It also provides controls for meeting hosts, such as the ability to admit or deny entry to participants and to mute or remove participants if needed. Scalability: Google Meet can accommodate large meetings with up to 250 participants
What is your favorite aspect of this product?
On the positive side, Google Meet is a cost-effective solution, which can be appealing for organizations looking to save on conferencing costs. However, it offers virtually no new features, which may be a downside for those seeking innovative solutions.
What do you dislike most about this product?
certain limitations may affect its appeal for some users. One major drawback is the lack of native blackboard capabilities, which can be a hindrance for collaborative work or educational purposes. Additionally, the absence of native screen control capabilities limits the level of interaction and control during presentations or demonstrations. Another issue is the compatibility with Microsoft Edge, which is the standard browser for many organizations. Virtual backgrounds do not work on Microsoft Edge without a lengthy IT support process, requiring users to switch to Chrome, which can be inconvenient and frustrating
What recommendations would you give to someone considering this product?
When considering Google Meet, start by making a list of critical requirements: compatibility, security, integration, scalability, ease of use, cost, and support. Check these against Google Meet's capabilities and user feedback to ensure it meets your needs. Additionally, evaluate its performance and reliability for your intended use. Consider conducting a trial or pilot to test its features in a real-world scenario before committing.
Pros
- Reliable
- Saves Time
- Generous Negotitation
- Transparent
Cons
- Less Inspiring