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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Maikon K.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use and manage

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

basically it is the same thing, but native integration with Google workspace.

What is your favorite aspect of this product?

fast and run all browsers without need a plugin.

What do you dislike most about this product?

do not feature the remote control.

What recommendations would you give to someone considering this product?

a PoC, to test all functionality

Pros

  • Continually Improving Product
  • Helps Innovate
  • Trustworthy
  • Efficient Service

Cons

  • Commodity Features

Gugulethu M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

User friendly

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is easily accessible on Android and iOS devices. It is user friendly and easy to navigate.

What is your favorite aspect of this product?

Screen sharing options

What do you dislike most about this product?

Nothing thus far

What recommendations would you give to someone considering this product?

It is user friendly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hemanth S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Google meet is a quick way to bring up a meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

As Google meet is a web platform, it makes quick and easy to come up with a meet with teammates, also because of its cloud dependency it doesn't much rely on system's hardware

What is your favorite aspect of this product?

Fast, ease to use, and reliable its enables cool agumented reality features with camera, which brings up a fun element during the meet, also enables the blur background features when its highly necessary. Easy admin controls, doesn't bring useless hasel to the user .

What do you dislike most about this product?

Google Meet is been disliked for several reasons. Privacy concerns arise due to the platform's data practices, raising apprehensions about the security of personal information shared during meetings. Additionally, users may find the feature set lacking compared to other video conferencing tools, leading to frustration with its functionality. Some individuals also prefer alternative platforms, driven by a combination of privacy worries, feature limitations, and personal preferences.

What recommendations would you give to someone considering this product?

For someone who has really less time and wanna bring up a quick meet among the team Google meet is the best as far i have seen and observed among other platforms such as , Zoom ,Microsoft teams etc. also as its free to use initially, makes even best and reliable for first instances.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Less Effective Service

Most Popular Google Meet Comparisons

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