What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Ease of Customization
Google Meet Reviews
Benjamin B.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
Simple and effective tool for video chats
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meets seems to be the leader in video call technologies. They were the first ones I saw with the easy meeting link, right from the browser. After that everyone else started following suit. I love the simplicity and ease of use, also it is great how it is free for non-business users as well.
What is your favorite aspect of this product?
I love how easy it is to use, click the link join the call. Other products have overcomplicated themselves and not everyone wants to download an app and make an account just to join a meeting. In the beginning I was having technical issues often, however in the last 1-2 years google seems to have sorted this out and my calls run much smoother.
What do you dislike most about this product?
It seems like not all features are available on the web browser safari. I understand google would prefer us to us chrome however these should be able to have support on safari as well. One example is changing the background of the video, for me it only works in Chrome and says unsupported in safari.
What recommendations would you give to someone considering this product?
I would suggest to try it out - it's free.
Pros
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Cons
- Leverages Incumbent Status
Chinwe I.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Easy to use, integrates easily with tech stack
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I love that google can integrate with Outreach and keep all of my Google Workplace files organized as well! It makes my day to day tasks easy to manage and facilitate.
What is your favorite aspect of this product?
The easy of sharing screen especially through Google Slides.
What do you dislike most about this product?
Audio issues occur frequently.
What recommendations would you give to someone considering this product?
Fully use the tool and integrate it fully into your tech stack as well as exploring all the features available.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Chesca Y.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2024
Fantastic product for small or large teams!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
efficient and reliable
What is your favorite aspect of this product?
reliable all in one tool
What do you dislike most about this product?
screensharing experience can be improved, I’d like to still see the people I’m meeting with while sharing my screen.
What recommendations would you give to someone considering this product?
Go for it, easy and user friendly and reliable tool for teams.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
