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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Ankit R.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

a smooth experience with virtual meetings

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

google meet stands out because it works so well with other google services. this makes it very easy for people who already use a lot of google products.

What is your favorite aspect of this product?

i like that google meet has a simple layout and videos that are very clear. Ai background change feature is amazing. Auto caption feature are very accurate.

What do you dislike most about this product?

the audio problems that happen a lot can be very annoying.

What recommendations would you give to someone considering this product?

if you already use google workspace, you should definitely try meet because it has great tools for working together.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Effective Service

Arka S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Best Enterprise collaboration tool for meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The brand and trust of Google. Whenever we use any product from Google we can feel the trust associated with it. Also, regular updates and staying ahead in security in all aspects really stand it apart.

What is your favorite aspect of this product?

The UI is very clean and modern. The features are very useful and easy to find. Works very well in any browser. The recording feature is good. Also, this is one of the meeting tools that I use for my personal needs as well. Thus using it in the work came instinctively.

What do you dislike most about this product?

The lack of stable VDI plugins makes it not the best choice for the NDS or VDI environment. Also an easy-to-find and share static meeting ID pass would be better. So that the host doesn't have to manually approve the joiners each time.

What recommendations would you give to someone considering this product?

Go for it without a second thought if you are getting all the features you are looking for. Have trust in Google products. They make the best tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lucas C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Good platform to comunication

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The facilite to use

What is your favorite aspect of this product?

Integrations with other Google platform

What do you dislike most about this product?

Nothing else

What recommendations would you give to someone considering this product?

I can trust in the product

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Saves Time

Most Popular Google Meet Comparisons

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