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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Memly H.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Fantastic tool for operating online meeting

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet provided me the best service to teach my student over online with some useful and handy features. No other software fulfilled my desire like this.

What is your favorite aspect of this product?

It is very much handy that i can start using it within a second to start a meeting. I love it's time saving facilities. It's secured also.

What do you dislike most about this product?

Found nothing to dislike

What recommendations would you give to someone considering this product?

If someone is planning to use it, you can. It will give you a good meeting experience and useful features.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Effective Service

Dillip B.

  • Role: Information Technology
  • Industry: Agriculture
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Very Good application

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet distinguishes itself through seamless integration with other Google Workspace apps, reliable performance, and advanced AI features like automatic captioning and noise cancellation. Additionally, it supports large meeting capacities, making it suitable for various professional scenarios

What is your favorite aspect of this product?

users often appreciate Google Meet for its user-friendly interface, reliable video quality, and integration with other Google services, enhancing collaborative work experiences

What do you dislike most about this product?

However, some users have mentioned concerns about the need for a Google account to access certain features and the occasional requirement for additional plugins for optimal functionality

What recommendations would you give to someone considering this product?

evaluate its compatibility with your organization's workflow and infrastructure. Explore features like integration with Google Workspace, ease of use, and consider your specific meeting requirements, such as participant capacity and security features. Additionally, check for any updates or new features that may enhance your overall experiencexperience

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joy P.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Very easy to use, intuitive UI

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Very simple features and easy integration with other Google Suite products

What is your favorite aspect of this product?

The ease to use

What do you dislike most about this product?

Not as many features as other virtual meeting software, like Zoom

What recommendations would you give to someone considering this product?

Sometimes simple is better

Pros

  • Reliable
  • Respectful
  • Efficient Service
  • Effective Service

Cons

  • Commodity Features
  • Less Inspiring
  • Less Generous

Most Popular Google Meet Comparisons

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