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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Sipun G.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Very good website

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is tightly integrated with other Google Workspace apps like Gmail, Calendar, and Drive, making it easy for users to schedule, join, and collaborate on meetings seamlessly

What is your favorite aspect of this product?

have a favorite aspect of Google Meet. However, I can provide insights into what users commonly appreciate about it, such as its ease of use, integration with other Google Workspace apps, and robust security features

What do you dislike most about this product?

Nothing I disklike

What recommendations would you give to someone considering this product?

You should buy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Roxana S.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

"Meet anywhere at anytime!"

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is a secure app and is also used for the knowledge based communication like webinars and conferences.

What is your favorite aspect of this product?

I prefer Google Meet because I do not have to download and install anything. Moreover, It is extremely quick and convenient to set up a meeting.

What do you dislike most about this product?

The overall user experience can be improved when it comes to multi user meetings.

What recommendations would you give to someone considering this product?

Google Meet is particularly easy to use compared to competitors, as much as it does not have all the customization other providers have.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Naitik v.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Reliable and wonderful product: google meet

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Ease of use in google meet is much better than any other products as it provide in build whiteboard and screen sharing features at one place.

What is your favorite aspect of this product?

Using google for taking business meeting as well as with the client too. It helps out in sharing the screen and present anything through whiteboard.

What do you dislike most about this product?

So far i have been loving this product , in my opinion it have no dislike and is rated to be 10/10 .

What recommendations would you give to someone considering this product?

Product is highly reliable with most advance inbuilt feature which will boost your business and increase productivity by saving time and effort in scheduling meeting and lectures.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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