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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Mahin Bin Raihan M.

  • Role: Student Academic
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easiest tool for instant meeting

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It's ui is very lightweight and minimalistc, it's easy to use, portable.

What is your favorite aspect of this product?

Super fast and flexible UI.

What do you dislike most about this product?

I disklike person limit and sound quality of this tool

What recommendations would you give to someone considering this product?

I will definitely inspire someone who is willing to have this tool.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Saves Time

Dr Sonu A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

My Go To Video Conferencing Platform!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is very easy to use. The video conferencing layouts are good. The customizable backgrounds are useful.

What is your favorite aspect of this product?

Amazing UI. Easy to use. Customizable backgrounds. Clear video.

What do you dislike most about this product?

Nothing to dislike. I really like the product.

What recommendations would you give to someone considering this product?

Google meets is amazing to use in a Hybrid workplace. Taking online classes becomes simple and effective. Staying connected is easy.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product
  • Reliable

Clara E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Great quality, but screen sharing needs work

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Googles rate of innovation and quality of software is hard to match, so I believe that the areas that need improvement with Google Meet (screensharing, intuitiveness with meeting controls) will soon be addressed

What is your favorite aspect of this product?

Video quality and ease of integration with various calendar (Google calendar, Microsoft calendar, etc)

What do you dislike most about this product?

Screensharing

What recommendations would you give to someone considering this product?

Great integration with calendars and lots of fun functions for less formal meetings, but if there's a lot of collaboration and screensharing necessary for business needs, you might look into using other software while Google Meet catches up.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Inspires Innovation

Cons

  • Inhibits Innovation
  • Less Productive
  • Less Effective Service

Most Popular Google Meet Comparisons

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