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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Sarthak M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Packed with simple features at no price

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It super simple to use and it have authentic features at no price. We can control the mic differently in different scenarios.

What is your favorite aspect of this product?

My favorite aspect of this product is that, it allows us to use start the meeting super fast. We just have to share a link and then we can immediately start the meeting.

What do you dislike most about this product?

I dislike most about this product is it don't allow us to take much control over the folks which have joined the meeting. Like anyone can share the screen and can unmute himself.

What recommendations would you give to someone considering this product?

If you don't want to spend much money on this video conferencing thing. Then you should definitely go for this because it gives the decent feature in free version.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sunil S.

  • Role: Consultant
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

very nice, love it

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

its part of the google stable

What is your favorite aspect of this product?

part of google workspace

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

try it out you will love it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kartik S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Nice online meetings tool for everyone.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet comes with wide range of simple yet effective features. It's trusted as it comes from Google and cheaper as compared to other providers in the market.

What is your favorite aspect of this product?

We can quickly share screen, collect notes, record meetings and even there's a plugins integration option available. It makes everything easier.

What do you dislike most about this product?

There should be more options available such as on screen marker and shapes which makes knowledge transfer more easier while meetings. Sometimes I feel network connectivity issues which can be improved as well.

What recommendations would you give to someone considering this product?

Google meet is best and most trusted choice for almost everyone in the market. It's efficient, cost friendly and way to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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