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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Shivom V.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Industry Leader when it comes to Collaboration !

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The amount of features & constant improvement seen with google meet is unprecedented. Google being the industry leader in innovation helps as well, video conferencing is flawless, additions of emoticons is a nifty little feature which although might not be a practical feature but is sure a quirky one which adds a different dimension to calls. Real time collaboration & the ability to share multiple screens at the same time are few of the top features which differentiate google meet from rest of the competition

What is your favorite aspect of this product?

Stability & constant feature addition with a very easy learning curve makes this one of the easiest to use software

What do you dislike most about this product?

Screen sharing can get a little choppy at times & audio controls glitch out every once in a while, rest all works just fine

What recommendations would you give to someone considering this product?

If you're an organization looking to implement a feature rich video/audio conferencing software, go for google meet, you will not regret it

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Georgina D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Our day-to-day tool for internal & client calls

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Ease of integration with the all other Google tools

What is your favorite aspect of this product?

Its speed & functionality, as well as ability to create meetings in under 30 seconds

What do you dislike most about this product?

Becomes slightly unstable with higher number of participants

What recommendations would you give to someone considering this product?

The perfect tool for day-to-day communications, whether for internal or external talks. You and the clients will love it.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

Cons

  • Slower Product Innovation
  • Commodity Features

Babatunde A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use for meeting and teaching purpose

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Skin tone reaction in personalize meeting

What is your favorite aspect of this product?

Google presentation with inbuilt app and add-ons

What do you dislike most about this product?

Limitation to meeting duration

What recommendations would you give to someone considering this product?

the best online webinar platform

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Meet Comparisons

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