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Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Vaishnavi G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Nice productivity tool to collaborate and sharing

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

As part of G Suite, Google Meet deeply integrates with other Google services like Calendar, Gmail, and Drive for simplified scheduling and file sharing during calls. This gives Google Meet an advantage with existing G Suite customers. Meet also stands out for supporting up to 250 participants per call along with live streaming capabilities. Its interface is fairly intuitive for those accustomed to Google's simple, minimalist design style. However, Meet has fewer sophisticated meeting moderation tools compared to products like Zoom or Webex. Its free tier only allows 60 minutes per meeting which is more limiting than some competitors.

What is your favorite aspect of this product?

As a frequent Google user, what I most appreciate about Meet is how well it integrates with Google's other services. I can easily start calls through Google Calendar invites and have all relevant meeting documents ready from my Google Drive. The ability to share my screen and stage documents for viewing by all participants is very convenient for walking through presentations or notes. Meet's interface also feels familiar and intuitive due to my experience with other Google products - there's little learning curve. The call quality itself runs smoothly. While more limited features-wise than some rival platforms,

What do you dislike most about this product?

Limited free version - Meet's 60 minute limit on free calls is frustrating compared to more generous competitors. Fewer advanced features - Tools for moderation, breakout rooms, call recording and more lag behind rivals like Zoom and Webex. Maximum call size - 250 participants, while solid, falls short of Zoom's ability to host 500+ on a call. G Suite dependence - Meet is optimized for Google's ecosystem, making it less suitable as a standalone product. Mobile experience - The mobile app lacks some desktop features and can be glitchy or disconnected at times.

What recommendations would you give to someone considering this product?

Try Meet for free first, but be aware of the 60 minute limit on group calls if needing longer meetings. Make sure your team is using G Suite apps like Drive, Docs and Calendar to maximize integration benefits. Don't expect deep integrations with non-Google apps and services if your stack is diverse. Take advantage of real-time captioning and screen sharing, some of Meet's best features. Be prepared to pay for premium tiers if you require recordings, toll-free dial-in or larger meeting sizes. Use Meet's calendar integration to simplify scheduling and joining video calls.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Rajeev B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Conduct online meetings with ease

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

No need to install any app on your smartphone. Works like a charm on Google Chrome browser. Sharing screenshots is easy. Google Meet is just one of the tools you get when you subscribe for a Google Workspace program. So integrates well while you use other Google products including business email, Google Sheets....

What is your favorite aspect of this product?

As Gmail user, sending an invitation for meeting is convenient.

What do you dislike most about this product?

Nothing comes to my mind right now.

What recommendations would you give to someone considering this product?

Start with the free trial of Google Workspace. There are coupon codes allowing 10 percent discount for the first year.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Not like Zoom

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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