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Google

Google Meet

8.8 /10

1861 Reviews Write a Review

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Respectful

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Customization

Google Meet Reviews

Ozan O.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Best In Browser Meeting Tool

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

I think one of the thing that differentiates this tool is the amazing compatibility with browsers especially Chrome.

What is your favorite aspect of this product?

Because I am involved in consumer insights, I am joining a lot of consumer meetings with consumers and that's why I also really like the promptness of this app.

What do you dislike most about this product?

I do not like the aspect where it requires google accounts sometimes, it bothers users.

What recommendations would you give to someone considering this product?

I'd recommend them to use this tool especially for link creation because meet links are very short

Pros

Enables Productivity
Effective Service
Caring
Saves Time

Roxana G.

Role: C-Level
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Really good product

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I have used Zoom extensively and my clients sometimes use Teams. I find Google Meet intuitive and easy to use. I started using it because I moved my email to Google and it came with the suite. So I discontinued the Zoom subscription and I never really felt I missed it. But I probably wouldn't have gone for it on its own.

What is your favorite aspect of this product?

I love how easy it is to set up a call - it integrates smoothly with Google Calendar, of course. It's a good, solid product. I don't think it ever let me down.

What do you dislike most about this product?

That I need a second screen when I want to share. If I share from one screen only, I do not see my clients' faces and that reaction is important for me. So I have two screens now. That's why I can't say the product delights.

What recommendations would you give to someone considering this product?

Take the whole Google suite. It just makes life easier.

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Sourav S.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is user-friendly and the interface is really good to use. No voice overlapping is there. Links can easily be created and shared.

What is your favorite aspect of this product?

There is no voice overlapping. The screen-sharing feature and the audio recording quality are commendable.

What do you dislike most about this product?

The screen-sharing feature on the mobile phones is not good.

What recommendations would you give to someone considering this product?

The product is much better than any other product in the market. Best product for facilitating communication within the organization.

Pros

Reliable
Enables Productivity
Unique Features
Effective Service

Latest Research

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

Google Meet Ratings

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

Ozan O.

Best In Browser Meeting Tool

Likeliness to Recommend

Pros

Roxana G.

Really good product

Likeliness to Recommend

Pros

Sourav S.

Fantastic product

Likeliness to Recommend

Pros

Most Popular Google Meet Comparisons

Zoom

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer

Title

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Customization