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Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Megha M.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use & very accessible. Using it daily

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Ease of use & accessibility. The features are flawless and amazing. Best part is I don’t encounter bugs and have a lot of controls.

What is your favorite aspect of this product?

Easy utility & calendar integration

What do you dislike most about this product?

Nothing worth disliking. I love it

What recommendations would you give to someone considering this product?

Go ahead and use it. I am sure you won’t regret. Calendar integration is amazing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prabhu V.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Great tool for basic meeting needs

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

What sets Google Meet apart is its exceptional real-time captioning feature. While some other video conferencing platforms offer basic transcription capabilities, Google Meet provides live captions during meetings. This AI-powered feature not only enhances accessibility for participants with hearing impairments but also improves overall communication by displaying spoken words on the screen in real-time. This unique functionality fosters more inclusive discussions, ensures clarity, and makes Google Meet a standout choice for accommodating diverse audiences & creating an environment where everyone can actively engage & contribute.

What is your favorite aspect of this product?

My favorite aspect of this product is the impressive translation feature it offers. The ability to seamlessly translate spoken language in real-time during meetings is a game-changer for global collaboration. This feature breaks down language barriers and facilitates smooth communication, allowing participants from different regions to engage effortlessly. Whether it's a multinational business discussion or an international educational session, the translation feature enriches the conversation, fosters understanding, and makes Google Meet an invaluable tool for connecting across cultures and languages.

What do you dislike most about this product?

One aspect that I find somewhat limiting in Google Meet is the lack of breakout rooms in the free version of the product. While breakout rooms are available in some other video conferencing platforms, they are only accessible in the paid version of Google Meet. Breakout rooms are incredibly useful for dividing larger meetings into smaller groups for focused discussions or activities. Having this feature available for free users could enhance collaboration and create more organized and tailored interactions, particularly for educational settings or team workshops. Expanding access to breakout rooms could make Google Meet even more useful.

What recommendations would you give to someone considering this product?

For optimal Google Meet use, integrate with Google Workspace for seamless scheduling. Explore AI features like noise cancellation, real-time captioning, and translation. Utilize screen sharing, document collaboration, and integrated chat for effective communication. Familiarize with controls for smooth facilitation. Maximize the platform’s potential to enhance collaboration and engagement in virtual meetings.

Pros

  • Performance Enhancing
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Efficient Service
  • Vendor Friendly Policies

Kruthika T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

High availability but could have been better

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

What sets Google Meet apart from other similar products is its seamless integration within the Google Workspace (formerly G Suite) ecosystem. This integration not only offers easy access to Meet through various Google apps, but also provides effortless scheduling and calendar integration. Additionally, Google Meet's emphasis on simplicity and accessibility shines through its web-based platform, eliminating the need for participants to download software. Furthermore, Google Meet's advanced AI-driven noise cancellation and low-light enhancement features ensure high-quality communication even in challenging environments.

What is your favorite aspect of this product?

I find particularly impressive is its integrated translation feature. This functionality breaks down language barriers by providing real-time language translation during meetings. This is an invaluable asset for global teams or when collaborating with participants who speak different languages. The ability to communicate effortlessly, with translations happening in the background, truly exemplifies the power of technology in facilitating inclusive and effective conversations. This feature showcases Google Meet's commitment to enabling seamless communication across diverse groups, making it a standout choice for fostering global collaboration.

What do you dislike most about this product?

one aspect that I find somewhat limiting is the lack of advanced interactive features often present in other platforms. Specifically, the absence of built-in interactive whiteboards or collaborative virtual spaces for brainstorming and visual discussions can sometimes hinder creative collaboration. Additionally, compared to some competitors, the range of available meeting templates and customization options for different types of meetings could be broader. These enhancements would further enrich the user experience, making Google Meet an even more comprehensive solution for a variety of meeting scenarios.

What recommendations would you give to someone considering this product?

I have a few recommendations to ensure a seamless and productive experience. Firstly, take advantage of its tight integration with Google Workspace, which simplifies scheduling, invites, and access. Secondly, explore the AI-powered features like noise cancellation and low-light enhancement to optimize audio and video quality. Thirdly, familiarize yourself with the easy-to-use interface and interactive tools for screen sharing and presenting. Lastly, leverage the collaborative potential by utilizing Google Drive for shared documents and the integrated chat for real-time communication during meetings.

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Saves Time

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Charges for Enhancements

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