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Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Lucas M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Good product for a good price

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

it comes with the google suite so it's easy to integrate

What is your favorite aspect of this product?

it does the job, easy to integrate

What do you dislike most about this product?

not as easy to use as zoom

What recommendations would you give to someone considering this product?

great if you're already using g-suite, but I wouldnt pay extra for it

Kristen P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Increases Efficiency in Our Department

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meets offers built-in integration with the rest of the Google Suite. Our team exclusively uses Google apps—Drive, Meets, Calendar, Docs, Sheets—for our communications and content development. Establishing a team meeting is quick and easy as the Google Calendar item automatically includes a Google Meet long-in to the calendar item. Google Meets is also quite stable for us to use for long conversations and when screen sharing is necessary.

What is your favorite aspect of this product?

The ease of use and automatic integration with Google Calendar increase our efficiency as a team overall. The app itself required little to no training to use, and this software was essential for us during the pandemic when our team worked exclusively remotely. Now, our team works in a hybrid manner (some remote and some in-office), and keeping in communication with each other as we tackle projects is critical to our success. It's easy to launch a meeting, share our screens, discuss solutions, and all within the same meeting space.

What do you dislike most about this product?

The need to record certain meetings is essential to our virtual training program, and the rest of our company uses Zoom for customer support. So, when the need arises to connect with our customers, we leverage Zoom instead for external communications. There is an option to record in Google Meets, but it's included in the pricing tier above what we already have, and why pay extra for something when another app will suffice? But, for internal communications for our department, Google Meets fits our needs nicely.

What recommendations would you give to someone considering this product?

It's so easy to get started with Google Meets. There is little to no training involved with the establishment—Google Meets is simply that intuitive. So, if you are looking for a quick solution to implement for communication needs, this is your app. Something we use the most is keeping a consistent Google Meets link as an open meeting space for members of our team to jump into to problem solve or work on a project together. It certainly helped to make meetings more efficient with an open meeting space like this!

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Saves Time

Mike C.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Reliable Video Calling

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Integrated with Google Workspaces, easy to join on one device and use companion mode to call in from another device.

What is your favorite aspect of this product?

Companion mode to add other devices quickly. Background blur & effects are useful as well.

What do you dislike most about this product?

File sharing & chat messaging isn't the best.

What recommendations would you give to someone considering this product?

Just as reliable as using MS Office Suite.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Transparent

Cons

  • Leverages Incumbent Status

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