What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Ease of Customization
Google Meet Reviews
Lucas M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Good product for a good price
Likeliness to Recommend
What differentiates Google Meet from other similar products?
it comes with the google suite so it's easy to integrate
What is your favorite aspect of this product?
it does the job, easy to integrate
What do you dislike most about this product?
not as easy to use as zoom
What recommendations would you give to someone considering this product?
great if you're already using g-suite, but I wouldnt pay extra for it
Kristen P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Increases Efficiency in Our Department
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meets offers built-in integration with the rest of the Google Suite. Our team exclusively uses Google apps—Drive, Meets, Calendar, Docs, Sheets—for our communications and content development. Establishing a team meeting is quick and easy as the Google Calendar item automatically includes a Google Meet long-in to the calendar item. Google Meets is also quite stable for us to use for long conversations and when screen sharing is necessary.
What is your favorite aspect of this product?
The ease of use and automatic integration with Google Calendar increase our efficiency as a team overall. The app itself required little to no training to use, and this software was essential for us during the pandemic when our team worked exclusively remotely. Now, our team works in a hybrid manner (some remote and some in-office), and keeping in communication with each other as we tackle projects is critical to our success. It's easy to launch a meeting, share our screens, discuss solutions, and all within the same meeting space.
What do you dislike most about this product?
The need to record certain meetings is essential to our virtual training program, and the rest of our company uses Zoom for customer support. So, when the need arises to connect with our customers, we leverage Zoom instead for external communications. There is an option to record in Google Meets, but it's included in the pricing tier above what we already have, and why pay extra for something when another app will suffice? But, for internal communications for our department, Google Meets fits our needs nicely.
What recommendations would you give to someone considering this product?
It's so easy to get started with Google Meets. There is little to no training involved with the establishment—Google Meets is simply that intuitive. So, if you are looking for a quick solution to implement for communication needs, this is your app. Something we use the most is keeping a consistent Google Meets link as an open meeting space for members of our team to jump into to problem solve or work on a project together. It certainly helped to make meetings more efficient with an open meeting space like this!
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Saves Time
Mike C.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Reliable Video Calling
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Integrated with Google Workspaces, easy to join on one device and use companion mode to call in from another device.
What is your favorite aspect of this product?
Companion mode to add other devices quickly. Background blur & effects are useful as well.
What do you dislike most about this product?
File sharing & chat messaging isn't the best.
What recommendations would you give to someone considering this product?
Just as reliable as using MS Office Suite.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Transparent
Cons
- Leverages Incumbent Status