Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Sashank M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Best in market for conference and meetings

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Integration with Google Workspace: Google Meet is seamlessly integrated with other Google Workspace applications such as Gmail, Google Calendar, and Google Drive. This integration allows for easy scheduling of meetings, sharing of files and documents, and collaboration within the Google ecosystem. Scalability and Reliability: Google Meet is designed to handle large-scale meetings and conferences with a high number of participants. It has a robust infrastructure that ensures reliable performance, even during peak usage periods.

What is your favorite aspect of this product?

High-Quality Video and Audio: Google Meet provides reliable and high-quality video and audio for meetings, ensuring clear communication and a seamless meeting experience. Screen Sharing: Participants can easily share their screens during meetings, allowing for collaborative discussions, presentations, and demonstrations. Real-Time Captioning: Google Meet supports real-time captioning, which provides automated live captions during meetings. This feature improves accessibility for participants with hearing impairments and aids in better understanding of the conversation.

What do you dislike most about this product?

Limited Customization Options: Compared to some other video conferencing platforms, Google Meet has fewer options for customization. The platform may have limitations in terms of custom branding, virtual backgrounds, or personalized settings. Third-Party Integrations: While Google Meet integrates well with other Google Workspace applications, its integration with third-party tools and services may be more limited compared to some other video conferencing platforms. Room for Improvement in Features: While Google Meet has a solid set of features, there may still be room for improvement in certain areas.

What recommendations would you give to someone considering this product?

Consider Paid Plans: If the free version does not meet your needs or if you require additional features and capabilities, consider exploring the paid plans offered by Google Meet. Review the pricing structure and the specific features that are available in each plan to determine which plan aligns best with your requirements and budget. Familiarize Yourself with the Features: Take the time to explore and familiarize yourself with the various features of Google Meet. This includes features such as screen sharing, chat, recording, and integration with other Google Workspace applications

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Caring

Hannah U.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use but video and sound quality often lag

Likeliness to Recommend

6 /10

What differentiates Google Meet from other similar products?

It's part of a wider SaaS ecosystem

What is your favorite aspect of this product?

It's part of a wider SaaS ecosystem so it can be integrated with Google docs and gmail too.

What do you dislike most about this product?

The video and sound quality often lag. It is inferior compared to Zoom.

What recommendations would you give to someone considering this product?

try it out and compare to zoom to see which one's best for you

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Reliable

Lorne F.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Google Meet is one of the best tools for business.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The name Google holds weight, and you get instant access integrated with their suite of business tools and solutions.

What is your favorite aspect of this product?

Google integration seamlessly.

What do you dislike most about this product?

Lack of VR/AR support as of yet.

What recommendations would you give to someone considering this product?

Try Zoom, Teams, and then Google Meet -- you'll see the difference.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Google Meet Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019