What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Ease of Customization
Google Meet Reviews
Syed S.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2023
Love using Google Meet!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The integration with other Google tools, such as Google Calendar, and the availability of real-time captions and translation in multiple languages.
What is your favorite aspect of this product?
Google Meet is easy to use, reliable, and has the ability to host large meetings with up to 250 participants. Other features that are often praised include the integration with other Google tools, such as Google Calendar, and the availability of real-time captions and translation in multiple languages. Additionally, users appreciate the security and privacy features of Google Meet, such as end-to-end encryption, which helps to protect sensitive conversations from unauthorized access.
What do you dislike most about this product?
Google Meet includes connectivity issues, such as poor audio and video quality, especially when hosting or attending meetings with poor network connections. Additionally, some users have reported difficulties with screen sharing and the lack of advanced features such as virtual backgrounds and live polling, which are available on other video conferencing platforms.
What recommendations would you give to someone considering this product?
I have personally used Google meet during my education for online classes due to the pandemic. Google Meet solves the major problem of hosting meetings for 250 students with a desired duration and google meet was able to meet our expectations.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Jonathan W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
Lacks customer journey features eg. Ease of use
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Nothing really. That's what disappointed most
What is your favorite aspect of this product?
Nothing really to report as a favourite
What do you dislike most about this product?
The ease of use and aesthetics compared to similar products
What recommendations would you give to someone considering this product?
Scan the market and try other options first
Pros
- Unique Features
- Fair
- Helps Innovate
- Reliable
Cons
- Wastes Time
- Slower Product Innovation
Carly N.
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Mar 2023
Outstanding and great tool for online meetings.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is an incredible and robust tool that allows us to conduct business meetings with ease. I like how it is very easy to implement and set up. Also, Google Meet has a very friendly and very intuitive interface which makes it super easy to learn and understand. I like the video quality which is very nice.
What is your favorite aspect of this product?
With Google Meet, it is very easy to conduct online meetings and share screen. It has a slick design which makes it easier to learn and understand. I like the video quality which is very nice and of high quality. The customer support team is readily available anytime you need help.
What do you dislike most about this product?
I have used Google Meet for many years and i have never experienced any challenges. Nothing to dislike about it.
What recommendations would you give to someone considering this product?
I recommend Google Meet for virtual meetings and screen sharing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
