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Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Olivia L.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

A wonderful tool for online conferences.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet is a browser-based tool that may be utilized instantly. However be warned that if you don’t use Google Chrome, you’ll miss out on some functions. If you’ve used any of the other video conferencing services, you’ll recognize the Google Meet client interface once you launch it and it’s pretty straightforward to use. If you’re using Google Meet for the primary time, you’ll be asked to show on noise canceling. The way Google has enforced this technology is pretty effective; a couple of times, my dog’ barking was even filtered out.

What is your favorite aspect of this product?

I liked that I could join the video meeting from any device I needed without even working in. This makes it easy on my behalf of me to join last-minute conferences quickly. Also, I can simply send the link to my friends and use a similar link again and again which saves a great deal of time.

What do you dislike most about this product?

Generally, it looks like individuals have issues with working on and obtaining their audio to work if they haven’t used it before. This is often pretty rare, so I might say this is a small dislike within the grand scheme of things.

What recommendations would you give to someone considering this product?

I prefer that Google Meet is accessible via a simple computer tab. There’s not a lot to it besides ensuring you have your camera and mike turned on. After I join different meetings using Zoom, WebEx, or another type of meeting – I need to transfer annoying software. I additionally think that Google has created technology up to par with these different programs.

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Reliable

Brian G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent to communicate with you

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It's great that I can use Hangouts on my phone thanks to the app, and I like how intuitive it is. My organization utilizes Gmail for email and calendars, so Hangouts connection is already there and ready to go. One of the main draws of moving to Google Hangouts was the low cost, which was appreciated by our accounting team. It's all done in-browser (or in-app), so there's no need for the customer to download anything, which can both simplify their experience and cause delays during busy periods.

What is your favorite aspect of this product?

This is a great improvement to Google's messaging program for computers. In my opinion, it is quite convenient to be able to view both incoming emails and IMs in Google Hangouts from within Gmail's main interface. The convenience of sending short, unimportant messages that don't warrant a full email draft is another perk. The title and thumbnail image of the video would also appear, which I thought was a really cool feature, whenever you connected a video from YouTube. This a great addition.

What do you dislike most about this product?

Despite being merged with another service, Google hasn't updated Hangouts in a while and has decided to kill it off. Its customers are slow to act. Web navigation is adequate... The bits about the past tend to bore me. Not all timestamps are displayed. Until you "wake up" the app, your phone may not receive messages (rarely)... While Gmail's inbox and messages are useful, the search function is terrible. Oftentimes, the history lacks the signals I need.

What recommendations would you give to someone considering this product?

There isn't a webcam app that can compare to Google Meet in my opinion. My inability to attend previous Zoom meetings was due to the need to obtain the computer administrator's permission and password before downloading and installing the application. Zoom's setup process takes at least 20 minutes. Google Meet is my go-to since it's hassle-free and requires zero set-up on my end. It opens on a new tab, so I can continue working in other tabs or apps at the same time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maria P.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy and outstanding Platform

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

We use Google meet to contact our overall and public clients since it gives us the possibility of finishing our conversations either from a PC, tablet, or compact with an exceptionally fast organization since it contains an overall coordinated program, we moreover use it to send messages to our teammates, share reports, screen and access voice message in an essential, speedy and significantly capable way. Talking with people in my workspace. My gathering used to sit in different designs so prattle was the most effective way to connect to take a gander at the endeavor status and various nuances.

What is your favorite aspect of this product?

It is an outstandingly striking open stage since it offers clients the to collaborate through stations like messaging, VoIP, and video correspondence, Google meets furthermore allows us to get to clearly from the Microsoft Office application, where you snap and you can start the call voice and video, talk or shared social events, it in like manner has a particularly made specific assistance since it answers really at whatever point you need it and quickly settles any errors or question it contains. You can similarly share little records, smileys, etc. You could change your continuous status like away, on the web, disengaged, lunch, etc.

What do you dislike most about this product?

Google meet is one of the additional provoking communicators for new clients to comprehend. The central thing I scorn is that you can't send messages to a person if he/she is showing detached status. It should have utilized that expecting you mistakenly establish a connection with a detached individual, they should get a notification in email or somewhere else so they will realize that someone is endeavoring to an interface. I have lost a lot of messages in my workspace along these lines. Regardless, everything is superb with this gadget.

What recommendations would you give to someone considering this product?

I endorse this assistance to outfit extraordinary correspondence with your clients and further foster their business associations as it gives splendid videoconferences where the call has a phenomenal video limit and contains capacities where you can send a call with a couple of workgroups quickly and without correspondence issues. Affiliations, it in like manner has an especially educated about the assistance and presents with the objective that you can get more data about the stage.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

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