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Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Karol B.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Quality and effective communication.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Its cost is more flexible, the capacity it offers in the number of participants in meetings or events, high-performance security, Meet allows smooth, effective, and high-quality communication. In addition, it is very easy to use and provides convenience, efficiency, and simplicity necessary to hold conversations in various circumstances and locations.

What is your favorite aspect of this product?

I value the ease with which its interface can be used by anyone in our company, the quality of audio and video in each connection, as well as security standards in chats and video connections that allow us to ensure the confidentiality of information. It also encourages and promotes teamwork and facilitates screen sharing.

What do you dislike most about this product?

I have not had any displeasure with the use of this tool so far.

What recommendations would you give to someone considering this product?

It is an amazing tool that covers everything you need to keep your communications secure, smooth, and high-quality from anywhere. It is very easy to use and also allows you to create a tidy and professional-looking workplace.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samuel W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use, syncs perfectly with Google products

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

From my experience, it is a lot easier to have other users on a call in Google meet than in Microsoft Teams. Much simpler for inviting outside users, it acts closer to Zoom in that regard. Like Zoom, unique links are created that can be shared, but if you are a G-Suite user than the ability to quickly add a Google Meet to any event or meeting on your calendar is unrivaled.

What is your favorite aspect of this product?

The ease of creating meetings and putting them directly on people's calendars and the ability to quickly get a confirmation of attendees.

What do you dislike most about this product?

The hand raise function and the messaging functions both seem to be lacking. The hand raise function can become confusing when multiple people are raising there hands and the messaging function sometimes does not give notifications.

What recommendations would you give to someone considering this product?

If you are a G-Suite user there is no better alternative than going with what is offered by Google, it meshes perfectly with Calendar and Mail.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Santosh K.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is an excellent app for video conferencing, meetings, and class instruction. The best part is that it is free and very simple to use, with no extra features that make it a difficult app to use. And you have the same number of features as paid apps.

What is your favorite aspect of this product?

The best feature of Google Meet is its simple and user-friendly interface. You can literally begin with a few mouse clicks. Furthermore, the number of people who can connect at the same time while maintaining high video/audio quality makes it the best meeting software to use.

What do you dislike most about this product?

One thing I wouldn't say I dislike, but it is an improvement that should be made: the chat details sent during the meeting disappear once the meeting is finished, so it would be helpful if the details remained after the meeting.

What recommendations would you give to someone considering this product?

Google Meet has a plethora of useful functions and features. From all of the available tools for Group meeting activities, it is up to the host management to ensure that the meeting is secure and only includes the members you expect. Most importantly, its primary function is to video conference between one and multiple users.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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