What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Ease of Customization
Google Meet Reviews
Anna M.
- Role: C-Level
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2024
Great for teams already using Google Workspace
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out among other video conferencing tools due to its seamless integration with Google Workspace, which includes popular applications like Gmail, Calendar, Drive, and Docs. This integration makes scheduling and joining meetings simple, as it’s all accessible within a centralized platform, which is particularly advantageous for teams already using Google’s suite of business tools. Additionally, Google Meet offers strong, built-in security features—such as two-step verification and end-to-end encryption—providing peace of mind for users concerned about data protection.
What is your favorite aspect of this product?
One of my favorite aspects of Google Meet is its straightforward user interface, making it one of the most user-friendly options for video conferencing. Users don’t need to download a dedicated app on desktops, which makes joining a meeting as easy as clicking a link—especially beneficial for external participants who might not be as tech-savvy. The integration with Google Calendar is another highlight; it not only schedules meetings but automatically includes meeting links in invitations. Additionally, Google Meet’s noise-canceling feature is highly effective, reducing background noise to enhance audio quality.
What do you dislike most about this product?
However, there are areas where Google Meet could improve. For example, it lacks some of the customizable options that other platforms, like Zoom, provide—such as advanced meeting controls, personalized avatars, and breakout room enhancements. Additionally, screen sharing can occasionally experience delays or freezing, which can disrupt the flow of a presentation. Lastly, while it integrates with Google apps flawlessly, Google Meet offers fewer third-party integrations compared to other platforms, limiting its functionality for companies relying on more varied tools.
What recommendations would you give to someone considering this product?
For someone considering Google Meet, I’d recommend it if they are already using Google Workspace or value simplicity and cost-effectiveness. Google Meet is ideal for organizations focused on seamless collaboration within the Google ecosystem and seeking strong security measures. Its ease of use and effective, essential features make it a great choice for regular team meetings or client check-ins, especially for those who don’t need extensive customization.
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Patricia C.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Nov 2024
GM is Customizable to Suit All Needs
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Robust team collaboration and B2B engagement harnessing customer satisfaction. Quality HD video and audio conferencing.
What is your favorite aspect of this product?
Large files format sharing.
What do you dislike most about this product?
Nothing to say.
What recommendations would you give to someone considering this product?
It has simple setups and plugins for everyone, so with it.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Nov 2024
Love Google Meet
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
