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Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Alonso Jose M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Google Meet keeps your business in touch

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Our company has relied on having Google Meet to be able to make group calls and videoconferences, where all our employees can collaborate and contribute their ideas for the projects that are being handled, a pretty solid and stable tool, which promotes constant communication between our work groups and increasing the quality of our conversations through the contributions provided.

What is your favorite aspect of this product?

It is excellent to be able to have the possibility to adapt perfectly with other work tools that Google has, keeping all our processes centralized in one place which gives us a lot of room for improvement and allows us to save time and money. The customer service is excellent and gives us a lot of advice on a constant basis keeping improving each tool of the platform.

What do you dislike most about this product?

The features of the tool are sometimes limited, for example, we can not use the tool for more than one hundred people simultaneously, which is a bit frustrating since we are a company with a large number of workers, there is no possibility to save meetings and is an option that is greatly missed in other platforms as well. Notifications also have a point of improvement that hopefully will come with future updates.

What recommendations would you give to someone considering this product?

Google Meet is an appropriate and very useful tool in all kinds of cases, from large-scale conferences to small meetings that do not require many resources, its features are similar to other platforms in the same field, this software is quite simple but very powerful and has a great quality in its services, it is recommended for any type of company and it is also multiplatform.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Saves Time

Jai R.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Super light and efficient

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google meet has a web app which can be used on any device and uses minimal space.

What is your favorite aspect of this product?

The new UI on the desktop app is finally intuitive and I love to play around features like the background templates. It works great if you're using Google Suite.

What do you dislike most about this product?

Nothing much that I dislike, Its a good trusted google software.

What recommendations would you give to someone considering this product?

If you have Google Suite in your organization, then it makes complete sense to use Google Meet for all your business communication needs.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Inspires Innovation

Rashpreet K.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Very improved but need time to adjust

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Google works well with Google Suites very well. It integrates seemlessly. Its web and desktop app is extremely light.

What is your favorite aspect of this product?

I could use it anywhere with ease. I just need a code and I can join it from my phone easily.

What do you dislike most about this product?

Not very user friendly at the first look. You have to get used to it esp if you're moving from Teams

What recommendations would you give to someone considering this product?

If you use Google Suite in your enterprise, I suggest that you use Google Meet only for Video, Audio purposes.

Pros

  • Saves Time
  • Respectful
  • Reliable
  • Enables Productivity

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