Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Iceal G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Fast, reliable conference app online - Google Meet

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

What I like and differentiates Google meet from others is that its free software that you can use and connect with your colleagues. Having a free app which we can use instantly is a game changer. I remember using it pre-covid time. Go to the link and wait for the host to accept you on the call. What I love about google meet is that it has the caption feature for the call. I had an infection in my left ear, which made it hard for me to hear things as the condition blocked it. Luckily, I can read other people's saying because of the CC feature! It was life-changing for me as I am not a native English speaker.

What is your favorite aspect of this product?

What I like about using Google meet is the ability to be notified if a meeting will be cancelled or moved. That way, I can manage to do other things regarding my day. What I like and differentiates Google meet from others is that you can straight up go to the website and create an instant meeting. We all know people globally use Google and Gmail; we all have accounts with them. So, using Google meet makes sending other people a meeting link easier. The features are connected instantly to your Google mail and calendar; it's all good once accepted.

What do you dislike most about this product?

I dislike it when a person is sharing their monitor screen, and the faces or avatars are on the bottom or left side of the app. I think we can make it fullscreen, like on Discord, where you can toggle an arrow and make people's avatars show or hide. Maybe, just another feature where you can pop the screen share to a new window so you can resize it at any size you want.

What recommendations would you give to someone considering this product?

Suppose you are a small business or a freelancer consultant like me, who always goes for call meetings with each client. I highly recommend Google meet as this is reliable, fast and has a free option to use. You just need to connect your Google account, and you're good to go. You can not go wrong with their basic meeting features that can be used even on mobile phones, as everyone now uses them everywhere. The interface is straight to the point, and although it has limited features, it does the job for free software! So thumbs up to Google team for creating this awesome software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Johnson M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Exceptional and excellent tool for conferencing.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is outstanding, excellent, exceptional and very helpful. I have used it for more than 3 years and everything about it is great. It is one of the best application for video conferencing and screen sharing. I like how it is easy to schedule meeting online and i can invite others to join.

What is your favorite aspect of this product?

Google Meet is a brilliant and super amazing platform for video conferencing. It is user-friendly, intuitive and simple to implement and set up. The video quality is awesome thus making it an outstanding application for communication.

What do you dislike most about this product?

Since I started using Google Meet i have never experienced any challenges. Nothing to dislike about it.

What recommendations would you give to someone considering this product?

I recommend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Great product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019