Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

jigna s.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Speedy and intuitive

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

I really like Google Meets, especially because most of my work is regulated through my Gmail accounts. It's a nice thing to have when everything is organized in terms of schedules, dates, and meetings clearly making it a better choice than the other products.

What is your favorite aspect of this product?

I love how well it synchronizes everything with my phone, calendars, emails. etc. especially because I have gmail and a Google phone. It's super intuitive!

What do you dislike most about this product?

I don't think I have anything that I dislike about it, maybe just the fact that most people I know do not use google meets.

What recommendations would you give to someone considering this product?

I have had no issues with it so far. Will definitely recommend it to other users.

Pros

  • Trustworthy
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Sanjiv S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Not the best, could be better.

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Google Meet as I said is great informally. But for formal interactions, it wouldn't be my first pick.

What is your favorite aspect of this product?

I absolutely like how smooth it is to use it. It also quickly accesses your Google contacts and tells you who uses it, which is neat.

What do you dislike most about this product?

Not many people use it, and the ones that use it have to download it just for you. Most people use Zoom or MS Teams and it's a bit annoying!

What recommendations would you give to someone considering this product?

Depending on your usage, this might be great or just mediocre for you... Choose wisely.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Saves Time

Cons

  • Charges for Enhancements
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Likeliness to Recommend

10 /10

Pros

  • Efficient Service
  • Respectful
  • Client's Interest First
  • Unique Features

Cons

  • Slower Product Innovation
  • Vendor Friendly Policies

Most Popular Google Meet Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019