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Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Damiano B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great platform for meetings

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Very easy to use and we'll integrated with Google business platform

What is your favorite aspect of this product?

It is incredibly simple to configure because no software installation is necessary on the desktop. Native applications may be run on mobile devices. Excellent integration with GSuite, particularly Google Calendar. As with other Google products, the setup takes only a few minutes and you're ready to go.

What do you dislike most about this product?

Browser performance on mobile devices (laptops) is resource-intensive and hence consumes a lot of battery power. As a result, mobile use on specific devices is restricted.

What recommendations would you give to someone considering this product?

can have virtual meetings from the comfort of our own homes thanks to Google Hangouts. In addition to regular meetings, we hold business conversations among teams here. Virtual presentations are also made possible by this technology.

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Continually Improving Product

Mai V.

  • Role: C-Level
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Amazing product, but audio not always stable

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Very simple and straightforward to set up, unlike the initial setup for Zoom. The free version also offers much more than Zoom, with up to 100 people can join in one call and for unlimited minutes. Lastly, most recently Google Meet introduced one new exciting feature: when only one participant has already joined the call and is having to wait for the other participants, an option to play a fun game will be rendered on the screen for them.

What is your favorite aspect of this product?

Super simple and straightforward to set up, unlike Zoom. Also the very generous features for the free version.

What do you dislike most about this product?

Sometimes the audio does not have the best quality and the connection can be interrupted/not always stable. The video quality is also not the best.

What recommendations would you give to someone considering this product?

Go for it. Amazing product overall especially for free users who just want to use it spontaneously and for a long time and with many participants. Of course there is still room for further enhancement

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great reliable tool with ease of use.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

The main selling point would be the functionality with Google Cloud Portal products, using their cloud service makes it logical to use their tool. It works well with Google Calendars/Gmail. Additionally the fact no application is needed for this to use, it has a simple link sharing option for outside users makes it appealing.

What is your favorite aspect of this product?

The lack of an application needed to use the tool, the fact it's web based.

What do you dislike most about this product?

There really isn't anything major. Perhaps the biggest issue is the inability to have more than 250 users without having to convert the meeting into a broadcast, additionally the inability to invite non-google users outside the org.

What recommendations would you give to someone considering this product?

This is a great tool but rather expensive. I would avoid this unless you are planning to go with the entire Google Suite.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

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