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Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Noel E.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great for Google shops, but edge to Zoom

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It's integration with G-Suite is very nice for us. But we also utilize Zoom and I think it's still a bit better.

What is your favorite aspect of this product?

It's G-Suite integration.

What do you dislike most about this product?

Nothing at this point. The Covid situation really pushed the envelope on their feature set and timeline, so it's got a much better feature set now than it did 2 years ago.

What recommendations would you give to someone considering this product?

Do a test drive of both Meet and Zoom to compare their integrations for your environment. Zoom actually integrated pretty well with their G-Suite using their Chrome and marketplace add-ons, but Meet still holds an edge with integration into the G-Suite environment. I think Zoom holds and edge when it comes to just comparing them as stand-alone packages.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Commodity Features

Claire P.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Solid, reliable, no-cost video meeting tool.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is the most reliable and easy-to-use meeting product out there. It's well-known and trusted, and super easy to use, even for first time users. And, it's free!

What is your favorite aspect of this product?

It's free. And it's super reliable. I never have problems.

What do you dislike most about this product?

There are no special features. It's a very basic meeting platform that does its job well, without hassle. But some extra bells and whistles like recorded meetings or a whiteboard functionality would be great.

What recommendations would you give to someone considering this product?

For basic meetings, it has everything you need. It won't let you down and it is super easy for all parties involved.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Nikhil J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Most useful tool for interviews

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet is very nice as it can be used easily via web or app.

What is your favorite aspect of this product?

Google meet is free-to-use software that comes with google secured end-to-end encrypted meetings and chats.

What do you dislike most about this product?

The call recording feature needs to be introduced by Google as it is a must-have during official conferences

What recommendations would you give to someone considering this product?

I highly recommend using google meet as it's free and easy to use

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Google Meet Comparisons

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