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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Mukesh K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Enhance Productivity drastically

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet delivers a different set of security controls, as it's built on Google Cloud Platform (GCP) and benefits from its built-in protections such as robust hardware-level security.

What is your favorite aspect of this product?

Its ease of use, integration with other Google apps, and productivity features.

What do you dislike most about this product?

One thing that I do dislike about this software is that sometimes it glitches.

What recommendations would you give to someone considering this product?

I suggest you explore the application yourself to identify any flaws.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sejal K.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Google Meet: A Virtual Classroom

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It's deeply integrated with Google Workplace such as Google Classroom, Google Sheets, Google Calendar and Interface is also simple and intuitive.

What is your favorite aspect of this product?

I can capture lessons for students who missed class or for future reference.

What do you dislike most about this product?

Lack of Advance Moderation tools and Virtual Video filters

What recommendations would you give to someone considering this product?

It has easy-to-use interface and integrates well with third party apps too. It offers variety of pricing plans, so you can buy according to your requirement of features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Glory U.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Simple to use, great for easy workflow

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Its seamless integration with Google Workspace and simple, browser-based access.

What is your favorite aspect of this product?

Its very intuitive interface makes it easy to use. There are no complex features to navigate, so you can use it on the first try.

What do you dislike most about this product?

Advanced features like breakout rooms and recording are only available in the paid versions.

What recommendations would you give to someone considering this product?

If you’re already using Google Workspace, Google Meet is an efficient choice for video conferencing.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Generous Negotitation

Most Popular Google Meet Comparisons

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