What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Google Meet Reviews
James C.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Google Meet is a remarkable Tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It provides users’ with different background filters which is a feature of customization. It provides users with security and their chats and videos are secured. It allows users’ to do multiple persons screen sharing. This feature provides ease to the users.
What is your favorite aspect of this product?
It does not contain any limitation regarding time. This is a helpful and useful feature because mostly meetings take place on this application. The user or admin can share documents or any other work during video or audio calls on this application.
What do you dislike most about this product?
It is limited to those who contain a Gmail account while other applications does not restrict their users’. It is not linked directly to the Google drive. It is not stable in low internet connections. This is a disadvantage for the users’. Audio and video controls are difficult from different devices.
What recommendations would you give to someone considering this product?
It offers its users’ a good customer service as compared to other applications. Whenever customer gets a problem or query, the technicians quickly respond. It is a helpful feature because it provides ease to the customer, eliminating ambiguities. It develops the true perception in the minds of customer for the application.
Pros
- Continually Improving Product
- Enables Productivity
- Effective Service
- Client Friendly Policies
Prateek A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Overall a good video communication service
Likeliness to Recommend
What differentiates Google Meet from other similar products?
As we are using Goole Workspace for our day-to-day business activities such as email, browse, chat, etc. Google Meet is one of the most used tools currently our organization uses as a default communication solution. It is a very easy-to-use software that is also available as built-in in Gmail for use whenever and wherever we go. The desktop as well as a mobile app both are fantastic and we love this product.
What is your favorite aspect of this product?
1) It is easy to use. 2) No additional training is required to use this product. 3) Excellent customer service and support. 4) Integration with other applications.
What do you dislike most about this product?
1) Call quality is not up to the mark. 2) Call recording feature is not available as default, you need a Google Workspace account. 3) Requires high internet bandwidth to use the product if the meeting takes long. 4) Addition of emojis and other avatars.
What recommendations would you give to someone considering this product?
If you are using google Workspace for your organization, then this is the video collaboration suite you need.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Hussain B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2022
Google never disappoints
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It comes with Google Workspace, so you don't have to but it separately
What is your favorite aspect of this product?
Product Intutiveness, usability, and User friendliness
What do you dislike most about this product?
Its a simple online conference product from Google that does its job. There is no disliking element I have found yet
What recommendations would you give to someone considering this product?
If you are going to buy google workspace, the package includes google meet as well.You will also get forms, sheets, storage, and what not. If you can't afford zoom and you want to have longer meetings than 40 minutes. Check Google Workspace. If the other items adds value for you. Buy it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
