What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Google Meet Reviews
Ignitius D.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Sep 2021
Multi-functions and easy to use video conferencing
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The meeting management tools, documents sharing facilities, meeting scheduling and muting and removing errant participants
What is your favorite aspect of this product?
The ease with which it is interoperability. Migration from PC to mobiles with easy maintain the quality of the meeting.
What do you dislike most about this product?
The aspect of only allowing one individual screen share at a time
What recommendations would you give to someone considering this product?
Google Meet is a secure platform with multiple tools to enhance real-time video interface. ideal for corporates and educational establishments
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shalom B.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2021
Modernised user interface
Likeliness to Recommend
What differentiates Google Meet from other similar products?
A very intuitive user interface which is very user friendly and very morden.
What is your favorite aspect of this product?
Live captioning during meetings is also one of my favourite feature of the product since it allows every meeting discussion to be very audible and clear to everyone with its real-time automated live caption.
What do you dislike most about this product?
It requires google accounts only.
What recommendations would you give to someone considering this product?
This product makes communication easy and it is very easy to use I would recommend it.
Pros
- Enables Productivity
- Saves Time
- Client's Interest First
- Generous Negotitation
Jared S.
- Role: Sales Marketing
- Industry: Recreation
- Involvement: Business Leader or Manager
Submitted Sep 2021
Features are disappointing and too basic
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is one of the most direct and simple products out there for video conferencing and presentations. It does the trick for quick and direct meetings. Since most individuals have Google calendar, Meet offers a plug-in to that software which allows both calendar users access to make a Google Meet call from that application. Besides that integration, I use Zoom and FaceTime a lot more than Meet, because my clients prefer the latter.
What is your favorite aspect of this product?
My favorite aspect of Google Meet is the direct plug-in with Google Calendar and that is it. Accessibility is the only aspect I enjoyed.
What do you dislike most about this product?
I dislike the lack of features and basic interface for the program.
What recommendations would you give to someone considering this product?
For simple video calls this software will do the trick, however for more complex meetings I'd utilize a program like Zoom for my meetings.
Pros
- Efficient Service
- Effective Service
- Trustworthy
- Saves Time
Cons
- Commodity Features
- Leverages Incumbent Status
- Inhibits Innovation