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Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

87

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Isménia M.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to use, best app for online meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Amazing. It doesn't crash, we can comfortably attend our online classes, work meetings, church meetings and more. The interface is well optimized, the addition of full screen pleases me a lot

What is your favorite aspect of this product?

I like the quality of the video conferences best as well as the interface and design. Simple and easy to handle and with quick access to everyday meetings

What do you dislike most about this product?

60 minutes is very little for the duration of a meeting, I think they could increase this time. Even with a strong internet connection, the image stays with a medium to low resolution

What recommendations would you give to someone considering this product?

It's great, at this time of pandemic Google Meet helped me a lot, so let's not waste time if you want an excellent app that allows you to write, raise your hand for questions, turn on the camera, among others, download this app

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Cons

  • Slower Product Innovation
  • Less Productive

Quentin P.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

It's Google. What's not to dislike? Meet works.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

There are plenty of solutions out there when it comes to online or virtual meetups, but if you have a Google account, I don't think there is anything easier to connect with than Google Meet.

What is your favorite aspect of this product?

It takes two clicks to start an instant live online meeting. So it's the sheer speed of getting connected that makes this so simple to use.

What do you dislike most about this product?

The controls could be slightly more intuitive when you first use it, but once you know where, for example, the whiteboard is, then you never forget it.

What recommendations would you give to someone considering this product?

There are loads of online meeting apps, but if you have a Google account (Gmail), then you should give Meet a try. There's no cost for the basic version and if you regularly need to talk with people far far away, I think you'll like it a lot.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

PRASHANT K.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Always works

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet works well for us when we need to have a quick audio/video chat with screen sharing. Easy to set up and join using G Suite accounts.

What is your favorite aspect of this product?

We use G-Suite for our business and it is so easy to use Google Meet because of the integration with Google Calendar and our business G-Mail account we can quickly and easily start a meeting.

What do you dislike most about this product?

I would say that the cost of G-Suite which includes Google Meet is a little bit high at $6 per account, per month, but I suppose when comparing it with other e-mail applications that the cost is reasonable.

What recommendations would you give to someone considering this product?

Overall the application has been very stable and the integrations are amazing if you are a G-Suite user.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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