What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
96 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Google Meet Reviews
joan M.
- Role: Human Resources
- Industry: Insurance
- Involvement: End User of Application
Submitted Jun 2020
Successful Communication Approach
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Hangouts is a tool that Google issues for free, and this makes us have high trust in it. Furthermore, there is all forms of communications supported by this application, and hence, suitable for all business purposes. Again, the tool is accessible using all forms of devices.
What is your favorite aspect of this product?
Google Hangouts increases the way we converse or communicate with our customers and even friends. Again, no single dollar required for this application. The tool has the ideal of giving us chat support and even web conferencing. Lastly, the vendor keeps us always informed and up-to-date.
What do you dislike most about this product?
However, i still question the resolution from this application. Possibly for a successful web conferencing, there needs perfect visuals and the developer has some more things to do to make this function.
What recommendations would you give to someone considering this product?
Google Hangouts is a program for all of the users. There is so much to grasp from this application, more so on communications. The reliability and the affordability of this application is simple and easy for all.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Sophia R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2020
Affordable web conferencing tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Hangout meet provides most of the valuable features required for a web conference software at an affordable rate.The best thing is that it is easy to integrate with other Google products.
What is your favorite aspect of this product?
Easy to join meeting with just a click of a button. Savs cost because there is no spending additional cost to acces GSuite products. Support team is always avaialble on a 24/7 basis.
What do you dislike most about this product?
It does not provide polling or survey tools offered by other softwares.Another con is that it is only accessible on the web via chrome browser.
What recommendations would you give to someone considering this product?
Save money by deploying Hangout meet as you will not spend addidtional money to access GSuite programs.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Jianyou X.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2020
Very easy to use, incredible
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Hangouts is different from other products because it is free. It provides just as much as other similar products while costing the user nothing. Also, it is connected to Google Accounts. Its users can access Google Hangouts anywhere and any time with their Gmail accounts.
What is your favorite aspect of this product?
My favorite aspect of this product is how easy it is to use and how much it provides to its users considering it is free. Compared to other more expensive options, Google Hangouts can be used by anybody with a Gmail account which also means that anyone with a Google account can communicate anyone else with a Google account with Google Hangouts.
What do you dislike most about this product?
I dislike how few updates Google Hangouts has had. For the past few months, Google Hangouts has pretty much been the same. It would be a lot nicer if there were more updates to their system to provide even more options for its users!
What recommendations would you give to someone considering this product?
Definitely try it. Google Hangouts Meet can be used to chat with ANYONE with a Gmail account. Also, it is free and comes along with your Google Account. Considering it is free, it provides a lot for the user!
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
