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Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

87

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Lynn M.

  • Role: C-Level
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

It's pricey but does provide the best services.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Better quality and better security

What is your favorite aspect of this product?

How we don't have to worry as much about being hacked. Google security is the best.

What do you dislike most about this product?

The cost they said was getting to much for them. That's all I know.

What recommendations would you give to someone considering this product?

Will have peace of mind knowing your information is safe with Google.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Linda C.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2020

Google Meets Meets my Classroom!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is so much safer than some products that have become very popular during this pandemic. I do not need to worry about random people getting into my meetings or sharing content that is not appropriate. I think Google is perfect to use along with the rest of the suite products to really make life easier.

What is your favorite aspect of this product?

I love the ability to not have to worry about connecting reliably with my students.

What do you dislike most about this product?

I have not experienced anything that I dislike so far.

What recommendations would you give to someone considering this product?

Take some time to do a Google education training course.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Patrick W.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Cost effective and reliable video conference tool

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Hangouts Meet is fully integrated with G Suite and offer easy way and robust features for business to conduct video meetings.Meetings are secure,recorded and users can share screens using multiple devices.

What is your favorite aspect of this product?

My favorite aspect of Meet is that we have access to G-Suite programs and in addition we are able to use the video conference services.It is a nice plus for businesses that already use or plan to use this platform. Businesses using G Suite save money because they don't have to spend on a separate video conferencing service.

What do you dislike most about this product?

It is limited to Google Chrome browser which can be inconvenient if you want to use another browser.

What recommendations would you give to someone considering this product?

I recommend Meet for organization that often virtually video meet online and remotely manage teams.It is a great solution for existing Google Suite users that want a reliable video meeting solution that is cost effective.

Pros

  • Enables Productivity
  • Unique Features
  • Security Protects
  • Helps Innovate

Most Popular Google Meet Comparisons

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