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Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

joan M.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Successful Communication Approach

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Hangouts is a tool that Google issues for free, and this makes us have high trust in it. Furthermore, there is all forms of communications supported by this application, and hence, suitable for all business purposes. Again, the tool is accessible using all forms of devices.

What is your favorite aspect of this product?

Google Hangouts increases the way we converse or communicate with our customers and even friends. Again, no single dollar required for this application. The tool has the ideal of giving us chat support and even web conferencing. Lastly, the vendor keeps us always informed and up-to-date.

What do you dislike most about this product?

However, i still question the resolution from this application. Possibly for a successful web conferencing, there needs perfect visuals and the developer has some more things to do to make this function.

What recommendations would you give to someone considering this product?

Google Hangouts is a program for all of the users. There is so much to grasp from this application, more so on communications. The reliability and the affordability of this application is simple and easy for all.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Sophia R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Affordable web conferencing tool

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Hangout meet provides most of the valuable features required for a web conference software at an affordable rate.The best thing is that it is easy to integrate with other Google products.

What is your favorite aspect of this product?

Easy to join meeting with just a click of a button. Savs cost because there is no spending additional cost to acces GSuite products. Support team is always avaialble on a 24/7 basis.

What do you dislike most about this product?

It does not provide polling or survey tools offered by other softwares.Another con is that it is only accessible on the web via chrome browser.

What recommendations would you give to someone considering this product?

Save money by deploying Hangout meet as you will not spend addidtional money to access GSuite programs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Jianyou X.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2020

Very easy to use, incredible

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Hangouts is different from other products because it is free. It provides just as much as other similar products while costing the user nothing. Also, it is connected to Google Accounts. Its users can access Google Hangouts anywhere and any time with their Gmail accounts.

What is your favorite aspect of this product?

My favorite aspect of this product is how easy it is to use and how much it provides to its users considering it is free. Compared to other more expensive options, Google Hangouts can be used by anybody with a Gmail account which also means that anyone with a Google account can communicate anyone else with a Google account with Google Hangouts.

What do you dislike most about this product?

I dislike how few updates Google Hangouts has had. For the past few months, Google Hangouts has pretty much been the same. It would be a lot nicer if there were more updates to their system to provide even more options for its users!

What recommendations would you give to someone considering this product?

Definitely try it. Google Hangouts Meet can be used to chat with ANYONE with a Gmail account. Also, it is free and comes along with your Google Account. Considering it is free, it provides a lot for the user!

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

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