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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Abidakun T.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2020

Fantastic Interphase

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It's the interphase for me and the fact that it's well integrated with our g-suite. It makes meetings so easy especially during this Pandemic

What is your favorite aspect of this product?

The fact that I can share my screen with others during a presentation and they can all be carried along, it's beautiful

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Please be my guest, it's a fantastic product and you will definitely enjoy it

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2020

Easy to use, reliable, lacking competitor features

Likeliness to Recommend

8 /10

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Less Generous
  • Commodity Features
  • Vendor Friendly Policies
  • Role: C-Level
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2020

Free for most users and integrates with G Cal

Likeliness to Recommend

3 /10

Pros

  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Efficient Service
  • Wastes Time
  • Leverages Incumbent Status

Most Popular Google Meet Comparisons

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