What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Helps Innovate
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of Customization
Google Meet Reviews
May Y.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Sep 2020
Very easy to use videoconferencing tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Some of our employees want to use Google Hangout Meet as an alternative to Webex. It works effectively and is easy to integrate with other video conferencing tools.
What is your favorite aspect of this product?
It's easy to setup and use.
What do you dislike most about this product?
There is nothing I dislike so far.
What recommendations would you give to someone considering this product?
It is a good alternative to other similar products and works for the most part.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Rebekah J.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2020
Easy to use and an excellent free solution
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Integration with GSuite
What is your favorite aspect of this product?
It's cost is free - so that's great
What do you dislike most about this product?
No whiteboard
What recommendations would you give to someone considering this product?
It's a great tool for video calls
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features
Krishna P.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Sep 2020
Fairly easy to use product and a lot potential!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Everyone owns a google account and it makes keeping one account for all uses in one location instead of making multiple accounts.
What is your favorite aspect of this product?
Easily accessible.
What do you dislike most about this product?
When joining a meeting, I have to wait until someone lets me in.
What recommendations would you give to someone considering this product?
Remove the wait period.
Pros
- Continually Improving Product
- Respectful
- Includes Product Enhancements
- Efficient Service
Cons
- Leverages Incumbent Status
